When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
Call +1-866-476-1348 Now
Four commitments that separate a properly trained exterior waterproofing crew from a generalist showing up with a truck and a hope.
We don't treat exterior work as a bigger version of interior injection — it's a different discipline requiring different equipment and technique.
Active water intrusion visible from outside — pooling against the foundation, saturated soil — moves to priority scheduling.
Quotes break out excavation linear footage, membrane material, footing drain installation, and backfill/regrading separately, in writing.
Footing drains are set in washed gravel and wrapped in filter fabric to resist silt clogging over the system's service life.
We don't run a one-size-fits-all playbook — every exterior waterproofing job starts from these core service components, adapted to what your property actually needs.
Drainage board goes over the membrane to create a channel for water to travel down to the footing drain instead of pressing against the wall. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
Older homes often have footing drains that have silted in or collapsed over decades — we assess existing drain condition and replace where compromised.
We regrade the perimeter to direct water away from the structure and coordinate downspout extensions as part of a complete exterior fix.
Window wells without proper drainage collect and hold water against a vulnerable point in the foundation wall — often the source of a leak that seemed to come from nowhere.
Cracks and cold joints exposed during excavation get treated directly at the source, from the outside, before the membrane goes over them.
Here's what happens between your call and a completed exterior fix.
Active pooling against the foundation is flagged for priority scheduling.
Most Jacksonville, IL exterior assessments are scheduled within a few days given the scope of a proper perimeter evaluation.
Pricing is itemized by excavation footage, membrane material, and drainage work, in writing before any digging begins.
Membrane and footing drain work carries a written warranty against failure at the treated wall section.
Real feedback from Jacksonville-area customers who called us for exterior waterproofing.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
The questions Jacksonville customers ask us before booking exterior waterproofing service.
Our exterior waterproofing crews cover Jacksonville and the surrounding Jacksonville, IL service area, with regional dispatch keeping response times tight regardless of which part of the footprint you're in.
Not certain whether exterior waterproofing reaches your property? Call +1-866-476-1348 and dispatch can confirm immediately.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
